We value your privacy and will take all reasonable steps to safeguard your personal information. All personal information provided will be used exclusively to fulfill the order. Information you have shared with us will be secured. This privacy policy and our terms and conditions will apply to any information you supply.

Please contact us by email if you require any additional information or have any queries regarding our privacy policy. The categories of personal information gathered and recorded are detailed in this privacy policy document

The company will not be liable for any unanticipated failure or delay in performing its responsibilities under this agreement that is caused, directly or indirectly, by events beyond its reasonable control, such as natural disasters.

At Black Diamond Equipment, Ltd. (“Black Diamond”, “we”, “and us”), we value your privacy. This Privacy Policy (“Policy”) describes our current privacy practices concerning the collection and use of personal information obtained from and about individuals interacting with Black Diamond’s mobile applications, social media sites, and websites located at www.blackdiamondequipment.com (collectively, the “Website”) (collectively, the “Website”). You accept the privacy policies outlined in this document by using the Website.


Do not use this site if you do not agree to (or cannot comply with) any of these terms and conditions. All payment and login information must be accurate and true. Any untruthful or misleading information is a violation of these Terms of Service. By confirming your order at the end of the checkout process, you agree to accept and pay for the item(s) requested. All items on this Site (collectively, the “Contents”), including graphics, language, designs, patterns, logos, images, applications,  or downloads, video clips, and textual and other materials, are intended for personal, non-commercial use. The Site’s Contents and any downloadable goods may be downloaded or copied solely for your use.


Black Diamond uses cookies to save information about customer preferences, keep track of which pages visitors access or visit, and personalize and adjust our web pages’ content based on the visitor’s browser type or other information sent via their browser.


We store your personal information for as long as it is necessary and relevant to our activities. Individual data from closed accounts may also be kept to meet legitimate needs, prevent fraud, and resolve disputes. Where a legal requirement requires the retention of individual information for a specific minimum term, we shall keep data for that duration. You should be aware that data transit over the internet is not secure, and there is always the possibility that data will be compromised. In such instances, we cannot guarantee the security of information.


We may ask you for personally-identifying information when you purchase our products so that we can contact you or process your order. Personal data may include, but is not limited to:

  • Name
  • Email
  • Phone number
  • Address
  • Information on your finances, such as your bank or card details;


We’ve gone to great lengths to ensure that the colors of our products on the website are accurate. We cannot guarantee that your monitor’s representation of any color or shades will be correct because the actual colors you see will be dependent on your monitor.


This privacy policy solely applies to our online activities and is relevant for visitors to our website who share and/or gather information there.

This policy does not apply to any data gathered offline or through channels other than this website.


We have the right to change this privacy policy at any time without notice. It is strongly advised that you review this document every few days to keep up with the latest developments.


Third-party materials may be included in certain content, goods, and services offered through our Service.

Third-party links on this site may direct you to websites that are not related to us. We are not responsible for investigating or verifying the content or accuracy of third-party materials or websites or for any other materials. Third-party products or services are not warranted by us, and we will have no duty or obligation to them.

We are not liable for any losses or damages resulting from the purchase or use of goods, services, resources, material, or any other transactions made on third-party websites. Please read the third-party policies and procedures carefully before engaging in any transaction to ensure that you understand them.


If you run into any problems or have any inquiries, please contact our customer service team as soon as possible. We are accessible to help you 24 hours a day, 7 days a week, to serve you.